Google Nexus 4: Customers Left Disappointed After it Sold Out in Minutes


Home / Google Nexus 4: Customers Left Disappointed After it Sold Out in Minutes

Don’t give away your current smartphone just yet. Image by IntelFreePress

The Nexus 4 arrived in stores today – November 13, 2012 – and they are already sold-out in the UK and US.

The phone became available through Google Play this morning, and within 30 minutes they were gone.

Those who were lucky to order one should start looking out for the delivery van from November 15 onwards.

8GB and 16GB Gone

Both the 8GB and 16GB of the Nexus 4, sold on LG using the Android 4.2 Jelly Bean operating system, were gone within minutes.

Customers were waiting eagerly to benefit from the low price smartphone that is arguably one of the best on the market. The phones are available at £239 and £279 respectively, which is much less than phones that offer similar capabilities such as the iPhone 5 and Nokia Lumia.

In the US, the Nexus 4 went on sale at 9am Pacific time and sold out within minutes. Many customers were left with the “an error occurred while processing your payment” page multiple times before finally realizing that the phone was out of stock.

Google has confirmed that their eagerly-anticipated model is out of stock, and have stated that they are doing everything in their power to have more devices available soon.

Customers Complain via Social Media

Many customers took to social media, such as Twitter and Facebook, to complain about the Nexus 4 selling out. Many waited up all night to get their hands on the device but to no avail. Many blame the Google Play system for their inability to secure one of the devices sold to customers.

Customer tweets include:

“most frustrating thing is getting to the payment page and then having the servers crash #nexus4 #earlybirdfail” from Ken Ng

“Seriously Google? You can make the fastest most reliable search engine but you cannot make a reliable checkout page? #nexus4 #google” from Min Ming Lo

“What a joke launch…been a while since I’ve been so steamed at a company for wasting my time. #nexus4 @google @googlenexus” from Chronic Android.

Some customers also complained at the fact that the notification system did not work. They signed up to be reminded when the Nexus 4 was going to be released so they could be ready, but the reminder never came. By the time the users got to the phone to order, the smartphone was already gone.

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